FAQ

Questions before you ship

Can I consolidate Taobao and 1688 orders? ⌄

Ask us about receiving items from multiple China suppliers and consolidation eligibility. Warehouse address and packing conditions must be confirmed in advance.

Is sea shipping tax included? ⌄

Some supplied reference channels indicate tax included under channel conditions. This is not a universal promise. Please confirm the goods, declaration and destination before shipping.

Can you ship batteries, liquids or cosmetics? ⌄

Acceptance depends on the exact item, battery chemistry and documentation, route rules and current regulations. Restricted or dangerous goods cannot be assumed accepted.

How do I calculate CBM? ⌄

Multiply carton length × width × height in centimetres, then divide by 1,000,000. Multiply by carton count for equal-sized cartons.

Do you deliver to East Malaysia? ⌄

Please provide your Sabah, Sarawak or Labuan postcode. Remote location, last-mile fees and availability may differ from West Malaysia.

CHINA → MALAYSIA

Ready to ship from China?

Tell us the goods and destination for a shipment-specific quotation.

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